For 40+ years, the manufacturing industry has relied on SAS as a trusted partner
Improve quality performance, boost customer satisfaction and protect brand equity with SAS Field Quality Analytics.
Warranty Analytics is the No. 1 differentiator between best in class and laggard service organizations, according to the Aberdeen Group.
According to IDC, the biggest differentiators are analytic systems, fraud detection tools, early-warning systems and advanced financial analytics.
Industry analysts have consistently ranked SAS as the leader in warranty analytics, including capabilities, strategies and market share.
SAS Field Quality Analytics automated text-based coding of claims, substantially reducing manual effort, increasing accuracy and focusing resources on problem solving. Feeding the results into the a utomated early- warning process shortened issue resolution time and reduced service incident rates.
Vice President of Quality, Reliability and Customer Service
What if you could automate manual processes, reduce errors and free up resources while cutting service incident rates in half over the next five years?
SAS Field Quality Analytics created a unified view of data across multiple brands, divisions and functions and provided an early warning of potential incidents to enable a rapid response.
Head of Statistical Analysis of Product Quality Data
What if you could use one application to access a net view of all your business lines and seamlessly expand to include telematics?
SAS Field Quality Analytics reduced issue identification and definition time by 70%, saving more than four months and netting the manufacturer over $2 million in savings in the first six months.
Warranty Business Representative/ Field Performance Engineer
What if you could cut your warranty costs by up to one-third?